Our Shipping Procedures
We try our utmost to ship every order within a 24 hour business period. On odd occurances, an item may become out of stock before the website posts it as such, and a delay may become necessary in shipping. When this occurs we will contact you. We ship the majority of our orders through the Canadian Postal Service. We have found them to be the most affordable for shipping to the USA and Internationally, and offer us both ground and air shipping. Contact us if you would like a price quotation for shipping faster, such as Purolator overnight.
We pack all of our orders right here in our own studio, keeping a tight reign on quality control. Our orders are shipped insured so there is no risk to our buyers. Delivery standards stated below are approximate, and for more details please feel free to search the
Canadian Postal Service Website, for indepth information.
- Most orders leave our warehouse within 24 hours (excluding weekends and holidays) from our Arthur, Ontario, Canada Studios.
- You may choose either ground or air shipping when you check out of our shopping cart. Prices will be shown at that time, depending on your delivery destination and shipping mode.
- Any duties or taxes that may become applicable within your own country are your responsibility and not covered under our shipping costs.
- If our database estimates your shipping higher than is necessary, we only charge the actual shipping rate to you, but it will never be higher without first contacting you.
- Shipping standard for Shipping Surface to the USA is 6-14 business days.
- Shipping standard for Air Shipping to the USA is 3-7 business days.
- Shipping standard for International Air orders is approx. one week.
- Shipping standard for International Surface orders is approx. 3-12 weeks.
- Shipping standard for shipping within Canada is approx 3-9 business days.
- Shipping standard for shipping within Ontario is approx. 1-2 days.
- We notify you by email when your items have been shipped, these emails are automated, make sure our email address is in your white list or the emails may go to your spam box!
PLEASE NOTE: The above delivery standards are set down by Canada Post. We have chosen Canada Post as our primary shipping source, as the costs are much more reasonable than any other method. Small packet rate when applied does not include tracking. If you wish to have tracking included on your order, please notify us. Extra charges will apply.
Delays may take place if your parcel is held up in customs. Be sure to leave ample time for delivery as we are not resonsible for time sensitive deliveries. If you wish to have your items shipped via courier, costs will be considerably higher.
Thanks for your understanding.
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